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Help Center
Everything you need to know about our services, pricing, service area, and booking process — organized by category.
We serve Metro Atlanta and North Atlanta, including Woodstock, Canton, Alpharetta, Milton, Cumming, Roswell, Johns Creek, Kennesaw, Acworth, Marietta, Smyrna, Ball Ground, Holly Springs, and surrounding Cherokee, Cobb, and Fulton counties. For boat and RV cleaning, we also cover the Lake Lanier and Lake Allatoona service areas — Gainesville, Buford, Dawsonville, Cartersville, and surrounding marinas. Call 404-860-1222 if you'd like to confirm coverage for a specific address or location.
We come to you. For residential and commercial floor cleaning, we come to your home or business. For upholstery, we clean in place — you don't need to move your furniture anywhere. For boats, we work at your marina slip, dock, or dry storage facility. For RVs, we come to your campsite, storage lot, or driveway. There is no drop-off location.
Yes. We use professional-grade solutions formulated to be safe for residential use, including homes with children and pets. Enzyme-based pre-treatments we use for pet odors are specifically designed to be non-toxic once dry. We'll always let you know if a specific treatment requires any ventilation period or special handling before pets or children return to the area.
The fastest way is our online estimator at cleanfloorsatl.com/quote — enter your service type, floor type, square footage, and any add-ons and get a price range in seconds. You can also call us at 404-860-1222 and we'll walk through pricing with you over the phone. For commercial and large-scope jobs, an on-site walkthrough provides the most accurate quote.
Call or text us at 404-860-1222, or use the contact form at cleanfloorsatl.com/contact. We're available Monday through Saturday. For booking and quotes, the online tools are available 24/7.
Pricing depends on square footage, number of rooms, carpet condition, and any add-on treatments like pet odor neutralization or protectant application. For a typical North Atlanta home, most residential carpet cleaning jobs fall between $150 and $400. Use our online estimator to enter your specific details and see a personalized price range — no phone call required.
Drying time depends on the cleaning method, carpet pile depth, and your home's ventilation. Low-moisture methods typically allow foot traffic within 1–2 hours. Hot-water extraction may require 4–8 hours. Running ceiling fans, opening windows, or running the HVAC shortens drying time. Georgia's humidity can extend drying in summer — plan accordingly if scheduling in warmer months.
Professional cleaning significantly reduces pet odors and improves the appearance of most stains. Results depend on how long a stain has been set in the fiber, whether urine has reached the carpet backing or subfloor, and the carpet's age and condition. We pre-treat affected areas with enzyme-based solutions designed to break down organic material at the source rather than masking it. We'll give you an honest assessment before we begin.
Yes. Many North Atlanta homes have a mix of floor types — carpet in bedrooms, hardwood or LVP in common areas, tile in kitchens and bathrooms. We bring the appropriate equipment and solutions for each surface and can address all of them in a single visit. We assess each area before starting and select the right cleaning method for that specific surface.
Most households benefit from professional cleaning every 12–18 months. Homes with pets, children, allergy sufferers, or high foot traffic often see better results on a 6–12 month schedule. Georgia's warm, humid climate also means more allergens and organic material work into carpet fibers year-round compared to drier climates. Regular vacuuming between professional services helps extend fiber life and appearance.
We ask that you remove small items — lamps, plants, breakables, and personal belongings — from the areas being cleaned. For large furniture like sofas and beds, we can move lighter pieces as needed during the service. Heavy furniture such as fully loaded bookcases and large entertainment centers typically stays in place. We'll walk through the space with you at the start to clarify what's being cleaned and set expectations.
Hot-water extraction (often marketed as 'steam cleaning') injects hot water and cleaning solution deep into carpet fibers, then extracts both along with loosened soil. True steam cleaning uses dry vapor and is better suited to tile, grout, and hard surfaces. For carpets, hot-water extraction is the most effective method for deep soil removal. We select the appropriate approach for each surface rather than applying one method everywhere.
Upholstery cleaning is priced by piece type and fabric. A standard three-cushion sofa typically ranges from $80 to $180 depending on fabric and condition. Sectionals, recliners, and dining chairs are priced individually. Use our online estimator to select your piece type and fabric material for a personalized price range before you call.
We clean most common upholstery fabrics including microfiber, polyester blends, cotton, linen, and many synthetics. Velvet, silk, and delicate wovens require low-moisture or dry-cleaning techniques and more cautious handling. We test each fabric in a hidden area before applying any solution to the main surface and will advise you if a material presents significant risk before we proceed.
Most upholstered pieces are ready for normal use within 2–6 hours. Drying time varies by fabric type, cleaning method, and room ventilation. Running fans or opening windows speeds the process. We use low-moisture methods where the fabric warrants it — particularly for delicate materials — to minimize drying time and reduce the risk of water rings or shrinkage.
Professional cleaning significantly reduces pet dander, allergens, and odors embedded in upholstery fibers. We pre-vacuum to remove surface pet hair before wet cleaning begins, then treat odor sources with enzyme-based solutions rather than masking agents. Results for pet odors depend on how deeply urine or dander has penetrated into the foam or backing — we'll be upfront about what's realistic for your specific piece.
Many stains — food, beverages, and general soiling — respond well to professional cleaning. Results vary based on the stain type, how long it has been set, and the fabric. Ink, dye-based stains, and old pet accidents that have reached the foam may only partially improve. We pre-treat each area based on the specific stain type and give you a realistic picture before we begin, not after.
Check the care tag on the furniture. The cleaning code tells you what's safe: 'W' means water-based cleaning is appropriate; 'S' means solvent-based (dry) cleaning only; 'W/S' means either method works; 'X' means vacuum only. If you can't find the tag or aren't sure, call us — we'll test a hidden area before proceeding and won't clean a piece that presents unreasonable risk.
For most households, every 12–24 months is a practical interval. Furniture used daily by children or pets, or pieces with visible soiling or odors, benefits from attention every 6–12 months. Between professional cleanings, vacuuming with an upholstery attachment weekly removes surface debris before it embeds deeper into the fibers.
Commercial carpet cleaning is typically priced by the square foot, with rates varying based on carpet condition, soil level, and access requirements. Most commercial jobs in the Atlanta area range from $0.15 to $0.40 per square foot. After-hours, weekend, and multi-location jobs are priced accordingly. Contact us for a site-specific quote — a square footage walkthrough helps us provide an accurate number.
Yes. We schedule commercial cleaning for evenings, early mornings, and weekends specifically to avoid disrupting staff and customers. Many of our commercial clients in the Woodstock, Alpharetta, and Kennesaw areas schedule service for Saturday evenings or Monday early mornings. Let us know your operational window when you request a quote and we'll build the schedule around it.
High-traffic commercial spaces — office lobbies, retail floors, corridors, and breakrooms — typically benefit from professional cleaning every 3–6 months. Lower-traffic areas may be on a 6–12 month schedule. Soil accumulates 4–6 times faster in commercial settings than in residential ones. A scheduled maintenance contract reduces overall cost over time by preventing embedded soil buildup that requires more intensive and expensive restoration.
Buffing uses a low-speed machine to clean and restore the wax surface. Burnishing uses a high-speed machine to bring existing wax to a high-gloss shine without adding or removing finish. Scrub-and-recoat lightly abrades the top wax layer to remove surface scratches and contamination, then adds one or two fresh finish coats. Stripping removes all wax entirely for a full reset. We recommend the right maintenance cycle based on your traffic level and current floor condition.
Vinyl Composition Tile (VCT) requires a wax finish to protect the tile surface and maintain appearance. Over time, old wax builds up, yellows, and scratches. Stripping removes all existing layers down to bare tile using chemical stripper and a floor machine; fresh wax coats are then applied and buffed. Without periodic stripping and rewaxing, wax buildup becomes difficult to remove and the tile surface deteriorates — requiring more expensive intervention or eventual replacement.
After the final wax coat is applied, we recommend keeping foot traffic off the floor for at least 1–2 hours while the finish cures. A full cure takes 8–24 hours, during which the floor should be kept dry. For most commercial spaces, we schedule strip-and-wax overnight or over the weekend so the floor is fully cured before business hours resume with no disruption to operations.
Daily mopping removes surface debris but does not penetrate grout lines, address wax buildup, or clean below the finish coat on VCT. Over time, embedded soil and bacteria accumulate in ways routine maintenance cannot address. Professional deep cleaning and scheduled strip-and-wax cycles at appropriate intervals remove what daily upkeep leaves behind and meaningfully extend the serviceable life of the floor.
We provide mobile boat interior cleaning at marinas, docks, and dry storage facilities throughout the Atlanta area. We regularly service locations on Lake Lanier — including marinas in Gainesville, Buford, Cumming, and Dawsonville — and on Lake Allatoona, including marinas near Acworth, Cartersville, and Canton. We also service private docks and dry storage lots throughout North Metro Atlanta. Call 404-860-1222 to confirm your specific location.
Pricing depends on the vessel size and the surfaces being cleaned — carpet, vinyl, cabin upholstery, and specialty treatments. A smaller runabout with basic carpet and vinyl cleaning typically starts around $200–$350. A larger cabin cruiser with full interior scope ranges from $400 to $800 or more. Use our online estimator for a ballpark, or call us for a custom quote based on your specific vessel.
Yes. Mildew odor in marine carpet typically comes from organic growth in the backing or pad. We treat affected areas before extraction to address the source of the odor rather than masking it. Results depend on how deeply the mildew has penetrated — surface-level growth responds well; deeply embedded cases may require follow-up or material replacement.
Professional cleaning removes the layer of oxidation, sunscreen residue, salt, and environmental film that causes marine vinyl to look dull. After cleaning, UV-protective treatment can help slow future degradation. Cleaning will not reverse cracking or structural damage to vinyl, but it can meaningfully improve the appearance of vinyl that has simply been neglected.
Snap-in carpet can be cleaned either in place or after removal — we handle both. Removing snap-in carpet allows us to clean the liner or floor pan underneath, which is where mildew often develops first. If your snap-in carpet shows signs of moisture retention or odor, we typically recommend removing it for a more thorough clean and better results on the backing.
Mold and mildew require targeted treatment before general cleaning can be effective. We identify affected areas, apply appropriate antimicrobial treatment, and then clean the surface. Results depend on how deeply mold has penetrated the material — surface mold responds well, while mold embedded in foam or backing may require additional remediation beyond cleaning alone.
It depends on the size of the vessel and the scope of services. A smaller runabout with carpet and a few vinyl seats might take 2–3 hours. A larger cabin cruiser with multiple interior spaces and full upholstery can take a full day. We'll give you a time estimate when you schedule.
Not necessarily. Many clients provide marina access and allow us to work independently. We'll communicate before, during, and after the service so you know when we've started, if we find anything worth flagging, and when the job is complete.
Yes. We service boats at marina slips, dry storage facilities, and anywhere the vessel is accessible. When you schedule, let us know where your boat is located — slip, dry rack, or storage lot — and we'll confirm we can reach it and plan accordingly.
End-of-season cleaning before winter storage is ideal — it prevents soil and moisture from sitting on surfaces for months, which accelerates mold growth and material degradation. Spring commissioning addresses anything that developed during the storage period. Mid-season cleaning is appropriate anytime soiling or odor becomes noticeable, particularly after heavy use on Lake Lanier or Lake Allatoona.
RV cleaning is priced based on interior square footage and the surfaces involved — carpet, hard flooring, upholstery, and any specialty treatments. A smaller Class B campervan typically starts around $150–$250. A full-size Class A motorhome with carpet, multiple slides, and full upholstery can range from $400 to $800 or more. Use our estimator to get a price range, or call us for a more precise quote based on your specific rig.
Not entirely, but clearing personal items from the floor and seating areas makes the service more thorough and efficient. We'll let you know what to expect when you schedule. If you're unsure what to move, we can advise during the booking process.
Yes. Slide-out floors and upholstery are part of the standard interior scope. We clean flooring and seating in slide-out areas using the same extraction methods as the main interior — just let us know the slides will be deployed when we arrive.
We service all RV types — Class A, B, and C motorhomes, travel trailers, fifth-wheels, toy haulers, pop-up campers, and truck campers. The cleaning approach is matched to the surfaces involved, not to whether the RV has its own engine.
It depends on the size and layout of the RV and the scope of services. A smaller Class B campervan might take 2–3 hours. A large Class A motorhome with multiple slides, carpet, hard flooring, and full upholstery can take most of a day. We'll give you a time estimate based on your specific rig when you book.
Professional hot-water extraction removes embedded soil from carpet and upholstery that vacuuming leaves behind, reduces pet dander and allergens in the living area, and addresses cooking, pet, and moisture odors that ventilation alone doesn't fully eliminate. Results vary based on the age of the surfaces, prior cleaning frequency, and the type of soiling. We'll give you an honest picture of what's achievable before we start.
In most cases, we can schedule within the same week — and for partner accounts with recurring volume, we prioritize scheduling to fit your timeline. Most pre-listing cleans and tenant turnovers are completed in a single day, with floors dry and ready for photos or showings within a few hours. Call 404-860-1222 to discuss your timeline and we'll confirm availability.
Pricing depends on square footage, number of rooms, carpet condition, and any add-on treatments. For a typical North Atlanta home being prepared for listing, most residential carpet cleaning jobs fall between $150 and $400. Properties with significant soiling, pet stains, or multiple floor types may be higher. Partner pricing is available for agents and property managers with recurring volume — ask about rates when you call.
In many cases, yes. Low-moisture cleaning methods allow foot traffic within 1–2 hours. Hot-water extraction typically requires 4–8 hours of drying time, depending on pile depth, ventilation, and Georgia's humidity. For the tightest turnarounds, we recommend scheduling the clean in the morning and allowing the afternoon for drying. We'll always provide a realistic drying time estimate so you can plan your showing schedule accordingly.
We provide a detailed invoice covering the services performed, surfaces cleaned, and any condition notes from our technicians — useful supporting context for move-out documentation in security deposit disputes. For property managers needing before-and-after photo documentation, we recommend having your technician document the unit prior to our arrival, since our scope covers cleaning rather than formal condition inspection.
Yes. We offer partner pricing for property managers with recurring volume. Accounts with 3 or more jobs per quarter typically qualify for reduced per-unit rates. Consolidated invoicing is available for portfolio accounts. Call 404-860-1222 or request a partner quote online to discuss your specific situation.
We clean carpet (deep extraction and pet treatment), hardwood (deep clean without refinishing), tile and grout (cleaning and optional sealing), LVP and luxury vinyl plank, laminate, and upholstery. Many North Atlanta homes have a mix of floor types, and we can address all of them in a single visit — making us a practical one-call solution for pre-listing preparation or tenant turnovers.
Enter your service type, floor type, square footage, and any add-ons. Our estimator runs your inputs through our current pricing configuration and returns a price range in seconds — no sales call required. The estimate reflects the same rates our technicians use in the field.
The online estimate is a calculated price range based on the details you enter. Our team reviews every quote before confirming — if your actual square footage, number of rooms, or floor condition differs significantly from what was entered, the confirmed price may adjust. We'll always communicate before your appointment if that's the case.
Yes. You can add multiple rooms, surfaces, or service categories to a single quote submission. Use the 'Add another area or item' button on the estimate form to include carpet, hardwood, tile, upholstery, or any combination — the estimator will calculate each and provide a combined total range.
After a quote submission, our team reviews your details and follows up by phone or email — typically within one business day — to confirm pricing and schedule. For a direct booking, you'll receive an email confirmation immediately with your appointment details. Our team may follow up if we need additional information before your appointment.
You or an authorized adult should be present at the start of the appointment to let the technician in, do a walkthrough, and confirm what's being cleaned. For the remainder of the appointment, you don't need to be present as long as the technician has access to the space. Let us know at booking if your situation requires special access arrangements.
We recommend booking at least 3–5 days in advance for standard appointments. For urgent needs — pre-listing cleans or tight tenant turnovers — call 404-860-1222 directly, as we can sometimes accommodate same-week or short-notice bookings depending on availability. The online booking calendar only shows confirmed available windows.
Clear personal items, breakables, and small objects from the areas being cleaned. For carpet cleaning, remove toys, cords, and anything on the floor. For upholstery, clear surfaces of blankets, pillows, and personal items. You don't need to pre-clean — that's what we're there for. Our confirmation email includes specific guidance for your service type.
We ask for at least 24 hours' notice if you need to cancel or reschedule. Call 404-860-1222 or reply to your confirmation email to make changes. We understand things come up — we'll work with you to find a new time that fits your schedule.